A Fair Investigation is Key to Insurance Claims
For many insurance adjustors and the companies they work for, the point is not to do a fair investigation. The point is to make as low an offer as possible or deny the insurance claim altogether — without doing an investigation. That's insurance bad faith.
Contact Stephen C. Ryan, Insurance Bad Faith Lawyer · 623-551-3813
At the Stephen C. Ryan law firm in Phoenix, Arizona, attorney Stephen Ryan has 30 years of experience dealing with insurance claims investigations. For the first 15 years, he worked inside the insurance industry. With the knowledge he gained, today he represents policyholders in disputes against big insurance companies.
A failure to investigate claims causes unfair decisions.
When insurance companies fail to investigate, or do an unfair investigation that does not consider all the facts, the policyholder ends up with a denied claim or an inadequate settlement.
- When a homeowner made a fire loss claim, the adjuster ignored evidence of what the homeowner lost — crown moldings in every room, for example — and offered a settlement for only the basics.
- After a car accident, the adjuster did not consider the true value of the car, including wire wheels and a stereo system that were not standard.
- When a worker was injured and disabled, the insurance company got an opinion from only one doctor — and that doctor had never seen the patient. Disability claim denied. The worker's attorney fought back by getting opinions from doctors who examined the patient.
If an insurance company failed to properly investigate a claim and then denied or minimized the claim, contact a lawyer experienced with insurance bad faith.

